Shipping and Return Policy

Last Updated: November 2025

Thank you for shopping with New Pushpanjali Dresses. This Shipping and Return Policy outlines how we process and deliver your orders.

1. Shipping Partner

All orders are shipped exclusively through Shiprocket, a trusted third‑party logistics provider. Delivery timelines and serviceability depend entirely on Shiprocket and its network partners.

2. Shipping Timeline

Orders are typically processed within 1–3 business days.
Delivery time varies based on location and courier availability.
Delays may occur due to unforeseen circumstances such as weather, festivals, or logistics issues.

3. Tracking Orders

Once your order is shipped, you will receive a tracking ID via SMS/Email (if applicable). You may use this ID to track your shipment directly on Shiprocket’s tracking portal.

4. Shipping Charges

Shipping fees (if applicable) will be displayed at checkout.

5. No Return or Refund Policy

Please note that we currently do NOT accept returns or issue refunds for any products once purchased. Ensure that you review your order carefully before confirming your purchase.

6. Damaged or Wrong Items

Since Shiprocket handles delivery, any transit‑related damage claims should be notified to us immediately upon receipt. While we do not offer returns, we will review such cases on a discretionary basis.