Shipping and Return Policy

Thank you for shopping with Pushpanjali Dresses. This Shipping and Return Policy outlines how we process and deliver your orders.

1. Shipping Partner

All orders are shipped exclusively through Shiprocket, a trusted third‑party logistics provider. Delivery timelines and serviceability depend entirely on Shiprocket and its network partners.

2. Shipping Timeline

Orders typically take 1–3 days to deliver after dispatch.

Delivery time may vary based on location and courier availability.

Delays may occur due to unforeseen circumstances such as weather, festivals, or logistics issues.

3. Tracking Orders

Once your order is shipped, you will receive a tracking ID via SMS and Email. You can track your shipment on our website using this ID, or directly on Shiprocket's tracking portal.

4. Shipping Charges

Shipping fees (if applicable) will be displayed at checkout.

5. Returns and Refunds

Returns are allowed within 7 days of item delivery. To initiate a return, please send the reason for return along with images to pushpanjalidresses1@gmail.com. Our team will review your request and guide you further.

6. Damaged or Wrong Items

If you receive a damaged or incorrect item, please notify us immediately. Since Shiprocket is our third‑party shipping partner, we will escalate the issue quickly to ensure you receive the correct product or a replacement.